Accuracy
Surgeonline members can be completely confident that they are billing for
every last cent to which they are entitled. At Surgeonline we consider the
accuracy of our invoice calculations to be the core strength of our business
and we work tirelessly to maintain that reputation.
Support
Our senior managers are nationwide experts in the field of surgical and
surgical assistant billing. We have built close relationships with health
funds and WorkCover agencies around Australia, allowing us to lobby on
behalf of our members when necessary. We also have the infrastructure in
place to efficiently update our system to accommodate the industry’s
frequent changes as soon as they occur.
System
Surgeonline transmits invoices electronically via Medicare's ECLIPSE
Online Claiming System, massively decreasing payment turn-around times.
Patient data is verified in real-time and ECLIPSE electronic processing and
payment reports are retrieved automatically. Surgeonline also provides
comprehensive reports for operation history, outstanding invoices and logged
payments. All data can be downloaded in spreadsheet form for analysis and
archiving.
Cost
Surgeonline is an extremely cost effective service. Our pricing
structure is simple to understand and there are no hidden costs. Be wary of
"cheap" alternatives, as incorrect invoice calculations will end up costing
you valuable time and money! Please visit our Cost page to read more about
our pricing.
Specificity
Since most of our members start out as surgical assistants, we take
assistant billing very seriously. This makes a welcome change for clients
who've found that other billing services consider surgical assistants a low
priority.
Experience
Since its inception in 2003, Surgeonline’s highly motivated managers have
amassed an extraordinary wealth of knowledge in this complex field. Every
intricacy we have encountered over the years has been encoded into our
Invoice Calculation Engine which has proved itself time and again
transmitting well in excess of half a million claims.
Security
Surgeonline's web site operates exclusively over High-grade AES-256bit
encrypted connections. This guarantees our identity to you and ensures that
all transmitted information is private, just as with online banking. Our
servers reside in a state-of-the-art Australian data centre for maximum
security and availability. The Surgeonline database is replicated in
real-time for redundancy and we regularly transmit encrypted backups
off-site automatically.
Control
Surgeonline members have complete control over their billing. By default
we create Gap Scheme (a.k.a. "No Gap") invoices to charge the maximum amount
payable without leaving your patients out of pocket. Should you wish to
charge a patient gap you can customise your billing settings per-surgeon and
per-fund. Surgeonline will then automatically create split bills or patient
gap invoices according to each fund's rules.